All events are Eastern Time unless otherwise indicated.
Date/Time
Date(s) - Mar 5
12:00 pm - 1:00 pm
Add to Calendar
This call will focus on methods and means of recognizing and rewarding staff. If you are intrigued or have experiences to share, please join the call. Below please find notes from the last COO Affinity Group Call. And, if you haven’t registered for NJHSA’s Annual Conference taking place March 31st – April 2nd, in Atlanta, please do. There are numerous sessions designed with COOs and senior level management in mind, as well as an affinity group lunch.
Member Registration
Non-members may register by contacting Karen Rosen.
_________________________________________________________
Integration Between Operations and Finance: Process Mapping
Six Sigma
Six Sigma is a set of methods and tools for business process improvement and quality management. Six Sigma aims to improve quality by finding defects, determining their cause, and improving processes to increase the repeatability and accuracy of process results. By improving efficiency and decreasing defects, the quality and timeliness of product delivery improves, and with it, ideally, employee enthusiasm and confidence–and the company’s bottom line.
With the aim of achieving near perfect output, Six Sigma employs statistical methods to detect problems and improve processes. Data-driven improvement projects are executed with specific steps in a defined sequence and with specific improvement goals in mind, called value targets. Teams with in-depth knowledge of the Six Sigma methodology are established to sponsor, manage, and complete the project. View Six Sigma resources here.
The Matrix Map is a visual tool that plots all of the organization’s activities-not just its programs-into a single, compelling image. By illustrating the organization’s business model-through a picture of all activities and the financial and mission impact of each one-it supports genuinely strategic discussions.
