NJHSA’s Center for Innovation & Research is designed to help agencies identify solutions for challenges.
Through its Center for Innovation & Research, The Network establishes partnerships with universities, government, corporations or philanthropies to develop, evaluate the efficacy of, and implement solutions to challenges. These solutions, or innovations, may be client service delivery focused or may address internal agency operations, governance or other operating factors. The Network’s Center for Innovation and Research provides ongoing training to its member agencies to increase their efforts to embrace the process of innovation and to incorporate strategies and planning processes which may contribute toward innovative responses to challenges.
JEWISH POVERTY CHALLENGE INITIATIVE
The Network of Jewish Human Service Agencies recently chose eleven agencies to participate in Year Two of the NJHSA Jewish Poverty Challenge, an initiative of the Network’s Center for Innovation & Research. The goal of the program is to help NJHSA member agencies better analyze the marketplace, launch and manage solutions, and implement sustainable measures for success to address the many dynamics associated with responding to Jewish Poverty.
NJHSA has partnered with Start Co., a venture development consultancy firm with an expertise in launching startup, entrepreneurial initiatives and engaging municipalities, corporations and nonprofits in poverty reduction responses to work with:
Jewish Community Service Baltimore
Jewish Family and Children’s Service of Minneapolis
Jewish Family & Community Services East Bay
Jewish Family Service of Atlantic & Cape May Counties
Jewish Family Service Cincinnati
Jewish Family Service Colorado
Jewish Family Services Northeastern New York
Jewish Family Service Orange County, NY
Jewish Family Service San Diego
Jewish Family Service Vancouver, BC
Jewish Family Service Western MA
The team at Start Co will provide expert consultation assistance as these agencies rethink and redesign products and services, adjusting assumptions and organization models, while paying special attention to the impact of COVID-19 on service delivery methods.
“Because of the pandemic, this recession arrived faster than any in modern history. The implications are overwhelming and potentially paralyzing. It would be easy to get stuck in the weeds of survival — heads down to deal with the crisis of today, but to do so could have catastrophic consequences for our agencies and our clients,” said Jerry Rubin, Chair of the Network’s Innovation Committee. “We must anticipate the path and implications of the recession.”
Reuben Rotman, President & CEO of the Network added that “The COVID-19 pandemic has even further heightened the critical need for innovative solutions to the challenges of Jewish Poverty. With newly vulnerable clients reaching out for assistance in unprecedented frequency, the agencies are challenged to identify new ways of working and new efforts to achieve sustainable solutions for those in need.”
SAVE THE DATES
Upcoming Year Two Jewish Poverty Challenge Webinars
Open to all NJHSA Member Agencies
Webinar #1 – Reckoning with Uncertainty
Wednesday, August 5th | 1pm ET | Watch the recorded video here.
Assessing where the agency is considering the current environment, outlining strategies to help better navigate, and a customer and community discovery process to better inform the path ahead.
Webinar #2 – Assessing the Value Delivery System
Has anything changed with how you deliver your service? Should we be bringing more structure to these shifts such as understanding the client journey, data mining, operational shifts, and much more.
Webinar #3 – Crafting or Re-Crafting Your Intervention(s)
Are your pre-COVID-19 solutions still relevant and do you need new ones which could involve new technologies and client tools, efficiency models, partner and funding strategies, etc.
Webinar #4 – Risk Factors & Competitive Landscape
Assessing and planning around factors that can derail agency efforts; understanding better partner alignments or misalignments, bargaining power with clients, and threats of other solutions and competing interests.
Webinar #5 – Talking Scale
Wednesday, December 9th | 1pm ET
Examining methods for scaling and efficiencies in operations; train the trainer, technology, scaled operations, service model, partnerships, etc.
Webinar #6 – Business & Service Model
Wednesday, January 6th | 1pm ET
Mapping your service delivery map, client relationship management plan, onboarding, and efforts to engage funders and resource providers.